2.24.2009

An Un-Executive Member

I am one of the millions of Americans that is having a love affair with Costco. The bargain hunter in me is crazy about the discounted prices. The large selection of organic and gourmet foods makes me want to jump for joy. And, who can resist prowling the aisles with an empty stomach in search of tasty samples?

There is one thing, however, that makes me want to avoid my beloved Costco like the plague. What has me dreading each and every visit? I am sorry to say, but it's the pushy cashiers.

Back when my cart used to be piled high with cases of diapers and baby wipes, I was an Executive Member. Once the boy was potty trained, my bill simply didn't justify the added expense. I requested that my membership be changed to the Gold Star status.

Ever since then, I have been harassed about switching back. As my loot is being scanned, I am repeatedly grilled about why I have neglected to upgrade to the Executive Membership. Today was no exception.
The cashier: Mrs. Ha, I notice that you still haven't upgraded your membership.
Me: Yes. That's correct.
The cashier: Well, if you upgrade your membership today, you would receive a check for $52 at the end of the year. Doesn't that sound wonderful?
Me: $52? My current membership costs $50 and the Executive Membership costs $100... So, basically I would come out a whopping $2 ahead? Yeah... I don't think I'm interested.
The cashier: You mean that you don't want to save any money?!
Me: Thanks for the suggestion, but it's only $2. I will just plan on drinking water instead of iced tea when I eat out one time over the next year. If my calculations are correct, I should end up saving more than that paltry $2.
The cashier: Well... ok.
While I could tell that the woman was a little put off by my decision, she was still quite pleasant. Unfortunately, that isn't always the case.

There is one particular man that I try to avoid at all costs. He is so persistent that I have been known to ignore his open checkout line, thus condemning myself to wait 20 or more minutes for another cashier. It's a problem.

The last time this gentleman checked me out, he literally berated me about my membership. I was so angry. In my mind I fantasized about wadding up $2, throwing it down on his counter and lighting it on fire. That would show him how little I cared about his $2 savings.

The only thing that kept me from following through was the certainty that I would be arrested for the outburst. Now you, dear readers, know the truth. I'm a chicken. Cluck, cluck, cluck.

As it stands now, my relationship with Costco is fractured. Gone are the days when I blissfully roamed the aisles. Now my hurried trips to the store are wrought with stress.
Dear Costco people,

Please tell your cashiers to stop pestering me. If I want to upgrade my membership, I will let you know. Thanks.

Your once loyal customer,
Mrs. Ha

4 comment(s). Leave yours!:

mshike said... Best Blogger Tips

I'm totally in agreement with you! Every since Dan had me downgrade, they harass me about my membership...my line is "Talk to my husband, he is the one who switched back...I know, I know, talk to my husband..." It's like a chant...they should know me really well by now!! Irratating!

Gretchen said... Best Blogger Tips

I wonder if the cashiers get some sort of bonus for filling a quota? They get the prize, you get the hassle.

We have the executive membership, but it's only because we buy all our gas, milk, and meat there. It adds up, so it makes sense. The moment it doesn't make sense any more, we'll change back.

Antique Mommy said... Best Blogger Tips

When they ask me if wouldn't I like to save money, I always look at them with a half-crazed crooked smile and say, "No. Why would I want to do that?" They are trained to overcome objections, but not crazy.

Unknown said... Best Blogger Tips

This is great! I can relate!

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